House Rules

The day-to-day rules of conduct that apply to every player, every bet and every chat message on Casinox.

Scope of the house rules

These house rules apply to every player, every bet and every interaction on Casinox. They supplement (and never override) our Terms of Service.

House rules can be updated at any time. The version live at the moment of a bet is the version that governs that bet.

Player conduct

No multi-accounting, account selling or account sharing.
No use of VPNs to circumvent country restrictions or KYC.
No use of automated bots, scrapers, screen readers or any non-human input on real-money bets without explicit written permission.
No collusion, chip-dumping, opposite-bet arbitrage or bonus laddering.
No harassment, hate speech, doxxing or threats — in chat, support tickets or social media tagging.

Bet acceptance

A bet is accepted when the server returns a signed bet ID. UI lag does not invalidate a bet that the server has accepted.

Maximum bet per round per currency is shown in the bet panel and varies by game and balance. Exceeding the cap will reject the bet.

Bet cancellation

Originals do not support post-acceptance cancellation. Sportsbook supports cash-out where the market allows.

System and obvious errors

In case of a verified system error (math bug, frozen RNG, misconfigured payout), affected bets are voided and stakes returned at our discretion.

Obvious data-entry errors on sportsbook odds (e.g. 1000.00 instead of 1.00) are voided.

Chat rules

Chat is moderated 24/7 by humans and AI. No links to gambling competitors, no spam, no NSFW content, no scams.

Chat usernames must match account usernames. Impersonating staff or VIPs results in a permanent chat ban.

Enforcement

Sanctions escalate from warning → 24h mute → permanent chat ban → account suspension → permanent closure with confiscation of winnings derived from rule-breaking bets.